QCF Level 2 Diploma Cleaning & Support Services (NVQ)

Unit Summary

1. COMMUNICATE EFFECTIVELY IN THE WORKPLACE

2. DEVELOP YOURSELF IN THE JOB ROLE

3. REDUCE RISKS TO HEALTH AND SAFETY IN THE WORKPLACE

4. WORK WITH OTHERS AND FOLLOW REPORTING PROCEDURES

5. WORK INDIVIDUALLY AND FOLLOW REPORTING PROCEDURES IN A CLEANING ENVIRONMENT

6. CLEAN AND MAINTAIN INTERNAL SURFACES AND AREAS

7. CLEAN AND MAINTAIN EXTERNAL SURFACES AND AREAS

8. DEAL WITH ROUTINE WASTE

9. CLEAN WASHROOMS AND REPLENISH SUPPLIES

10. CLEAN HIGH RISK AREAS

11. CLEAN CONFINED SPACES

12. CLEAN FOOD AREAS

13. DEEP CLEAN EQUIPMENT AND SURFACES

14. CLEAN, MAINTAIN AND PROTECT SEMI-HARD AND HARD FLOORS

15. CLEAN AND MAINTAIN SOFT FLOORS AND FURNISHINGS

16. CLEAN GLAZED SURFACES AND FACADES

17. DEAL WITH NON-ROUTINE WASTE

18. CARRY OUT MAINTENANCE AND MINOR REPAIRS

19. PERFORM STREET CLEANSING MANUALLY

20. PERFORM STREET CLEANSING MECHANICALLY

21. WORK SAFELY AT HEIGHTS